To complain to The Right Fuelcard Company Limited about card or account-related issues, you can contact your account manager directly or the customer service team via phone 0113 202 5110 or email at info@rightfuelcard.co.uk.
If you have a complaint about how The Right Fuelcard Company Limited has handled your personal data, please email your complaint to dpo@rightfuelcard.co.uk.
In both cases, please clearly explain the nature of your complaint, including specific details, dates and relevant documentation.
The Right Fuelcard Company Limited will review your complaint and attempt to resolve it with you within a two-week timeframe.
It is recommended to keep records of all correspondence and actions taken regarding your complaint.
If you are not satisfied with the initial response, you can escalate your complaint to The Right Fuelcard Company Limited Compliance Department at complaints@rightfuelcard.co.uk.