Handing over a fuel card

Fuel card security: safety first

Fuel card fraud is on the rise. Protect your business from fuel card fraud and stay in control of your expenses.

With lorries in particular being targeted and large amounts of diesel being purchased with stolen fuel cards, this is becoming an increasingly prevalent issue in the transport industry. And with the current cost-of-living crisis, businesses are unable to afford this breach in security.

We are committed to keeping our customers safe from unauthorised transactions which can cause unnecessary expenses and stress. With all of our fuel cards we offer a range of complementary solutions to protect you.

Benefits and features

24/7 card blocking requests

If you have concerns about the security of your fuel cards, you can request a stop to be put on them 24/7 via our online account management system. This will be processed within 48 hours to restrict any further spending.

Unique PIN for each card

By having a unique PIN for each card, your transactions will be more secure. However, it’s important that drivers do not write this down and leave it in the cab of their vehicle, as this could leave you more susceptible to fraud.

Card limits

We have credit limits in place to prevent overspending on your fuel card. This not only allows businesses to effectively manage their fuel costs more but ensures that in the unlikely event your fuel card does get stolen, there’s a limit to how much can be spent.

Control over where and what type of products can be purchased

Fuel card fraud can be costly for businesses, so you can place restrictions on where and what type of products can be purchased. This prevents misuse from your drivers and also limits criminal activity if your fuel card is stolen.

Automatic protection from fraudulent payments

As soon as you open an account with us, you’ll automatically be entitled to fraud protection. From the moment you inform us, you won't pay the price of fraudulent transactions (to a maximum of £5000 per account). If you have any concerns about the security of your fuel cards, you can contact our team who will investigate your account.

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How we protect you from unauthorised transactionsProcess for identifying unauthorised transactions

Person making a payment with a card machine

Learn More About Fuel Card Fraud

Fuel card fraud has become more commonplace in the last few years, with an increasing amount of cases being seen in toll, tunnel and bridge-related fraud. It’s important to understand the different ways that fuel card fraud can occur and implement preventative measures in order to protect your business. 

Drivers also need to be educated on how to keep their fuel card secure and what behaviours constitute fraud, as from 1st August 2022 to 18th November 2022, there were 30 incidents reported where HGVs had large amounts of diesel syphoned.

Read more about fuel card fraud

We can find the Right Fuel Card for your fleet

To get started, choose the type of vehicle(s) you use below

We can help your business effectively manage its fuel costs and save time on admin. We have a range of fuel cards for you to choose from which can be used at thousands of fuel stations across the UK. 

Explore our fuel card guides to learn more about what we can offer your business.

Use the button below to start the search for your Right Fuel Card.