A guide to congestion charges

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London Congestion Charge zone sign

The Congestion Charge is a fee that you must pay if you drive through central London at certain times of the day. First introduced 20 years ago, the purpose of this scheme is to reduce traffic congestion and improve air quality in urban areas.

The Congestion Charge is only enforced in London, but its use has been considered in other major cities. It operates alongside the Ultra-Low Emission Zone (ULEZ), however, they are completely different schemes, so drivers may need to pay both fees.  

What are Congestion Charges?

London is currently the only city in the UK which has a Congestion Charge. Drivers that enter this Congestion Charge zone must pay a daily fee. This costs £15 if you pay in advance or on the same day, alternatively, you can pay up to three days after you travel but you’ll be charged a slightly higher rate of £17.50.

The Congestion Charge was implemented to limit the number of vehicles in the centre of London. Although this scheme was initially controversial, the benefits are clear:

  • Traffic entering this zone during the weekday has decreased by 18%
  • Congestion has been reduced by 30%
  • Bus travel in central London has been boosted by 33%
  • 10% of journeys have now switched to walking, cycling and public transport.

By reducing traffic congestion and encouraging the use of public transport, air pollution is also limited which helps to protect the environment and local residents.

Understanding the Congestion Charging zones

The Congestion Charge zone covers 1.3% of Greater London, stretching from Kings Cross, Vauxhall, Whitechapel and Paddington. The Congestion Charge zones are clearly signposted with a large letter “C” in a red circle. All roads around the perimeter of this zone are monitored by Automatic Number Plate Recognition (ANPR) cameras which read your number plate as you enter, drive around and leave the zone. A check will then be conducted on your vehicle to ensure you’ve paid and drivers that fail to pay within 3 days will receive a costly fine.  

This fee only applies between 7am – 6pm Monday to Friday and 12pm – 6pm Saturday and Sunday, plus bank holidays. Outside of these hours, drivers can travel in the Congestion Charge zone for free and there’s no charge on the days between Christmas Day and New Year’s Day bank holiday (inclusive).

How to pay Congestion Charges

Paying for the Congestion Charge is simple. You can either pay:

  • Online via the TFL website
  • On the phone at 0343 222 2222
  • At one of the blue and red self-service machines that are in car parks within this zone

Drivers that regularly travel through the Congestion Charge zone can use Auto Pay which sets up automatic payments at a marginally discounted price. This can also be used to pay for any Low Emission Zone (LEZ) charges you may incur monthly too.

If you fail to pay the Congestion Charge within three days of travel, then you’ll be sent a Penalty Charge Notice (PCN) for £160. This is reduced to £80 if you pay within 14 days but will increase to £240 if the PCN is not challenged or paid within 28 days.

Exemptions and discounts

There are Congestion Charge exemptions and discounts available for some drivers and vehicles which you can apply for online. Residents living in London’s Congestion Charge zone receive a 90% discount and the following qualify for a 100% exemption:

  • Blue badge holders, even if you don’t own a vehicle or drive
  • Vehicles with nine or more seats
  • Motorcycle riders (No need to register for exemption)
  • Breakdown and recovery vehicles
  • EV and hydrogen vehicles

To receive the Congestion Charge discount, you must pay a £10 registration fee, and this will need to be renewed every year.

Tips for navigating Congestion Charging

For some drivers, entering the London Congestion Charge zone is unavoidable but with forward-thinking, you can navigate the congestion charging effectively and save yourself some money. Public transport around London is extremely accessible and affordable so drivers should utilise these options whenever possible. This will not only save you from paying the Congestion Charge but also help to protect the environment.

If driving is essential, then you can use navigation apps and plan your route in advance to avoid the Congestion Charging zone, or you can time your trip accordingly so it falls outside of the allotted charging hours.

It’s important to be aware of the Congestion Charging zone signs and pay the fee promptly, as you won’t receive any additional warning that you’ve entered this area until you get a letter or fine through the post.

Future developments and updates

Over the last few years, changes have been made to Congestion Charging. Following the outbreak of Covid-19, the price of the Congestion Charge was increased and the operating hours were recently reduced so drivers can enter this zone freely in the evenings. Developments are being made to adapt the Congestion Charge in line with societal changes, so from 2025 EVs will no longer be exempt.

Other UK cities, such as Cambridge, have also considered introducing a Congestion Charge but due to public backlash, plans have been revised or cut back. The opposition to Congestion Charge zones has raised concerns that cities will fail to meet ambitious traffic reduction targets as public transport systems are still in need of major development.

The Congestion Charge has undeniable benefits for the local community and the wider environment. Both city centre congestion and carbon emissions have been reduced, plus the public transport system has improved considerably thanks to the investment from this scheme. For those who regularly travel into the Congestion Charge zone, it’s important to stay informed of any updates and changes to the scheme and make sure your fee is paid on time.

Business users can save on their travel costs by using a fuel card. We have a fantastic selection to choose from at Right Fuel Card which can be used at thousands of fuel stations across the UK. Explore our range of fuel cards or give our friendly team a call at 0113 202 5110 to discuss your options.   

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David James
Sales Director

David has worked in the fuel card industry since 2008. His financial insights have been featured in various publications, such as The Sun, the Daily Express and The Yorkshire Times where he provides money-saving tips for motorists. David is passionate about charity work and regularly raises money through running events, including the London Marathon and the Leeds Abbey Dash.